Currently, we only support .CSV uploads for prospect lists. The example below has been provided to help you create your prospect list.
Step 1: To start uploading a template for a campaign, click on the attached file, as shown below.
Step 2: Copy/paste your columns into the excel spreadsheet as per the headings provided.
Step 2.1: Please note that the columns are currently limited to 500 rows. Attempting to paste more than 500 lines will result in an error.
Step 3: Select the region of the phone numbers being uploaded. If the numbers are not South African in origin, select ''No''. When the numbers are South African, we will attempt to resolve them to E164 format. For accurate results, please provide us with numbers in E164 format.
Step 4: You can view the likelihood of your spreadsheet successfully uploading.
Please note that:
- This is only an estimate, as your system validation may differ slightly to this sheet.
- Non-South African numbers do not get validated and will result in unexpected failures if they are not provided in E164 format.
Step 5: If you would like to view the reasons why specific lines are likely to fail, click the Status View worksheet.
Step 6: In the Status View worksheet, filter the Status by ''fail''.
Step 7: You will be given the reasons for failure. The ''Row #'' label on the left-hand side can be used to trace the incorrect prospect on the Campaign List worksheet.
Step 8: Once you are satisfied with the data provided, click on the Prepare CSV button and choose a name and location to save your .csv file.
Step 9: Once the CSV has been created, you can create your campaign and upload the CSV prospect list. Click Browse' and select the location of your CSV.