How do I see all the members in my organization?

To view all members within your organization click on the “Company Directory Button” on the right-hand side of your home bar:

An overview of all members will display:

This view allows agents to not only see other members of the Organization but also relevant member information such as name, current state (Offline, On Duty, and various presence options as well as whether another member is on a call or not), email address and extension number. Agents can also call other members by clicking on the “Call” button located at the bottom of a members tile