Release Notes

December

• 14 December: Warm Transfers

November 2018

• 14 November: Supervisor Dashboard changes
• 8 November: Name Change in Work Flow Designer

October 2018

• 30 October: Billing
• 16 October: Bug fix report
• 15 October: Missed calls now available on Interaction Log
• 9 October: Real-time view of members on call

September 2018

• 26 September: Reporting and Live Dashboard
• 25 September: Interaction log changes
• 19 September: Team-leader dashboard changes