Miscellaneous - Across Categories

Zailab Ticketing & Chat

• How To Register for Chat
• Customer Portal - How to log into Customer portal
• How to log a ticket with ZaiSupport

Mobile/Cellphone Applications

• How to Setup the GS Wave

Interaction Log

• How do I View Instant Messaging Transcripts?
• Interaction Log - Disposition codes

Member Level Features

• How do I search for a member
• Alerts ( System Notifications)
• Call Forwarding
• Personal Voicemail Audio

Zaiphone

• How do I use the Zailab WebPhone
• How to install the Zaiphone