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Miscellaneous - Across Categories

Articles that are relevant to all members

Zailab Ticketing & Chat

  • How To Register for Chat
  • Customer Portal - How to log into Customer portal
  • How to log a ticket with ZaiSupport

Mobile/Cellphone Applications

  • How to Setup the GS Wave

Interaction Log

  • How do I View Instant Messaging Transcripts?
  • Interaction Log - Disposition codes

Member Level Features

  • How do I search for a member
  • Alerts ( System Notifications)
  • Call Forwarding
  • Personal Voicemail Audio

Zaiphone

  • How do I use the Zailab WebPhone
  • How to install the Zaiphone
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