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Reports

Scheduled Reporting

  • Scheduled Reporting

Drawing Reports

  • How do I download and interpret Instant Messaging Interaction report?
  • How do I download and interpret Instant Messaging Waiting Room reports?
  • Interaction Reports - Disposition Codes
  • What do the participation outcome codes mean?
  • How do I open report files?
  • How do I download and interpret reports for interaction distribution within departments?
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