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  2. Agent 2.0 (updated knowledge base)

Agent 2.0 (updated knowledge base)

Agent Dashboard

  • Company Directory - Finding members within your organization
  • Dialler Status
  • Interaction Log - how to search for interactions
  • Dashboard Sound effects - toggling the dashboard sounds
  • Channel Availability
  • Activity Panel - breakdown
See all 10 articles

Webphone

  • Webphone - Stand Alone Webphone
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