Zailab Help Center home page
Sign in
  1. Zailab
  2. Release Notes
  3. May 2021

May 2021

  • 27 May - Live dashboard Grid view shows agent information
  • 20 May - Interaction reports reflect Disposition outcomes
  • 12 May - Tier 3 dispositions
  • 11 May - IVR/Pattern menu Timeout option
Zailab
Powered by Zendesk